Super Tutors Academy - Privacy Policy

What type of information does Super Tutors Academy collect?

 

Super Tutors Academy (“Company”, “we”, or “us”)  receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We also collect relevant information regarding your child, such as their name and surname, age, the school they attend, as well as their specific needs and requirements.

 

How does Super Tutors Academy collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why does Super Tutors Academy collect such personal information?

We collect such non-personal and personal Information for the following purposes:

  • To provide and operate our services;

  • To provide our users with ongoing customer assistance and technical support;

  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

How do Super Tutors Academy store, use, share and disclose your personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Social Media

Through our site, you can choose to access certain social media websites and services that are owned and/or controlled by third parties (including and without limitation, Facebook, You Tube, Instagram and Twitter) (such web sites and services, collectively, the “Social Media Services”). When you elect to access and use the Social Media Services, you will be sharing your information (which will include personal information if you elect to share such information) with those Social Media Services. As with other Third Party sites, the information that you share with the Social Media Services will be governed by the privacy policies and terms of service of the providers of such Social Media Services and not by the policies and procedures we describe here. You may also be able to modify your privacy settings with these Social Media Services to, for example, control what information the Social Media Services disclose to other entities, including Super Tutors Academy. When you log into the Super Tutors Academy website using your Social Media Services account, we will collect relevant information necessary to enable our site to access that Social Media Service, however you will provide your login information, like your password, directly to such Social Media Service (and not to the Super Tutors Academy).  As part of such integration, the Social Media Service will provide Super Tutors Academy with access to certain information that you have provided to such Social Media Service, and we will use, store and disclose such information in accordance with this Privacy Policy and to the extent applicable, the policies of such Social Media Services. However, please remember that the manner in which Social Media Services use, store and disclose your information is governed by the policies of the applicable Social Media Services provider, and, as a result, Super Tutors Academy shall not have any liability or responsibility for the privacy practices or other actions of Social Media Services that may be enabled within and/or otherwise accessible through our site.

 

How do Super Tutors Academy communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do Super Tutors Academy use cookies and other tracking tools?

 

Use of “Cookies”

 

The Super Tutors Academy website and our third party partners use “cookies” and other tracking tools to help you personalize your online experience. Our cookies help provide additional functionality to our site and help us analyze site usage more accurately. For example, our site may set a cookie on your browser that allows you to access our site without needing to remember and then enter a password more than once during a visit to our site.

 

What is a Cookie?

 

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Super Tutors Academy website pages, or register with the Super Tutors Academy site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal data, such as billing addresses, shipping addresses, and so on. When you return to the same Super Tutors Academy website, the information you previously provided can be retrieved, so you can easily use the Super tutors Academy features that you customized.

 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Super Tutors Academy services or website that you visit.

 

How to withdraw your consent.

 

If you don’t want us to process your data anymore, please contact us at info@supertutorsacademy.com.

 

Minors

Super Tutors Academy does not knowingly collect personal information or data from children under the age of 13. If you are under the age of 13, please do not submit any personal data through the site. We encourage all parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal data on this site without their permission. If you have reason to believe that a child under the age of 13 has provided personal data to Super Tutors Academy through this site, please contact us, and we will endeavour to delete that information from our databases. In addition, if you are 13 years of age or older but are under the age of 18 years old, you may only use the service, with or without registering, with the approval of your parent or guardian. 

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@supertutorsacademy.com.

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